🔒 Privacy Policy

Last Updated: October 5, 2025
Effective Date: October 5, 2025

Welcome to MedSpaBooker.com (“we,” “us,” or “our”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services, whether you are a Guest (client) or MedSpa Owner (seller).

By using our website or registering for an account, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information depending on your activity:

a) Account Information

When you register or log in, we may collect:

  • Name and surname

  • Email address

  • Username and password

  • Business name (for MedSpa Owners)

  • Phone number, location, and business details (for listings)

b) Booking & Transaction Data

To manage appointments and payments, we may collect:

  • Selected service, date, and time

  • Booking history

  • Payment and billing information (processed securely via third-party payment processors)

c) Communication Data

Messages exchanged via the on-site message system or contact forms.

d) Technical & Usage Data

Collected automatically to improve our platform:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Referring URLs and actions on the website

  • Cookies and analytics data

We do not collect sensitive personal information unless voluntarily provided (e.g., for service suitability questions).

2. How We Use Your Information

We process your data to:

  • Create and manage user accounts

  • Facilitate bookings and communication between Guests and Owners

  • Process and confirm payments and appointments

  • Send notifications, confirmations, and updates

  • Improve functionality, support, and security

  • Comply with legal and tax obligations

We never sell your data.

3. Legal Basis for Processing (GDPR & Global Compliance)

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar laws, we process your data under these legal bases:

  • Consent: You have given consent for specific purposes

  • Contractual Necessity: Data needed to provide services or fulfill a booking

  • Legal Obligation: To comply with accounting, tax, or regulatory requirements

  • Legitimate Interests: To improve and secure our services

4. Your Privacy Rights

Depending on your region, you may have the following rights:

🧭 General Rights (Worldwide)

  • Access and receive a copy of your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to certain processing activities

🇺🇸 California Residents (CCPA / CPRA)

If you reside in California, you have the right to:

  • Know what personal data we collect, use, and disclose

  • Request deletion of your personal data

  • Opt-out of “sale” or “sharing” of personal information (we do not sell your data)

  • Non-discrimination for exercising your privacy rights

To exercise your rights, contact us at info@medspabooker.com.
We may need to verify your identity before fulfilling a request.

5. Sharing Your Information

We share information only when necessary to operate our platform:

  • Payment Processors (e.g., Stripe, PayPal)

  • Booking & Scheduling Tools (e.g., Amelia)

  • Hosting & Infrastructure (e.g., Hostinger, Cloudflare)

  • Email and Messaging Services (e.g., WP Mail SMTP, transactional email tools)

All third parties are bound by confidentiality and data protection agreements.

We do not sell or trade your information for advertising purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember preferences

  • Analyze usage and improve performance

You can disable cookies in your browser settings. Some features may not work properly if you do.

7. Data Retention

We retain your information as long as necessary to:

  • Maintain your account

  • Complete bookings and payments

  • Meet legal and regulatory obligations

You can request deletion of your account by contacting info@medspabooker.com.

8. International Data Transfers

Your information may be stored or processed outside your country (e.g., in the United States or European Union).
We ensure all transfers comply with applicable data protection laws (e.g., GDPR Standard Contractual Clauses).

9. Data Security

We use industry-standard security measures, including:

  • SSL encryption

  • Secure hosting and firewalls

  • Access controls for sensitive data

While we strive to protect your information, no online service is completely secure.

10. Children’s Privacy

Our website and services are not directed to individuals under 16 years of age.
If you believe a child has provided personal data, please contact us to remove it.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

12. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a new “Last Updated” date.
Continued use of our services constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

📧 Email: info@medspabooker.com
🌐 Website: https://medspabooker.com

MedSpaBooker.com © All Rights Reserved.